1. Question: Are makeup brushes included with the washing and drying rack sets?
Answer: No, there are no makeup brushes included in the set. One set includes: 1 washing pad, 1 washing glove, 1 drying rack and a storage bag.

2. Question: Can the drying racks be folded down and taken apart for storage?
Answer: No, the racks cannot be taken apart for storage; they are made to be stored fully intact for quick and easy uses but there is a FREE storage bag provided in the package, to conveniently store your entire set.

3. Question: What materials are each product make with?
Answer: The washing gloves and pads are made with silicone and the rack is made with acrylic.

4. Question: Would my rack break if I drop it?
Answer: Yes, the rack is made of acrylic, which can break if it falls to the ground, so it must be handled with care.

5. Question: What is the warranty on the washing and drying set?
Answer: Sir Nathan has a 30 days money-back warranty and We can provide an additional 3 months extended warranty if the product is defective and you Register your product at https://sirnathanstore.com/warranty/

6. Question: When does the warranty begin?
Answer: The warranty begins on the date of purchase. A valid proof of purchase will be required to claim the warranty.

7. Question: What is a valid proof of purchase?
Answer: An Order number for a purchase made through Sir Nathan.

8. Question: How can I claim the warranty?
Answer: If the product is defective and is still under warranty, please contact us at support@sirnathanstore.com

9. Question: Will the warranty be renewed if the rack is replaced?
Answer: Unfortunately, the warranty will not be renewed if the rack is replaced.

FAQs ABOUT THE INSERTS/ORGANIZERS

1. Question: Why should I purchase your inserts and not your competitor’s?
Answer: Sir Nathan’s inserts are the improved versions of our competitors’.
**Our inserts have reinforced edges which makes them stronger, and therefore, lasts twice as long as our competitors’.
**We make it easier and more convenient to use our inserts with our “handles” that helps to lift the insert when switching from one bag to another.
**Sir Nathan will go above and beyond to make you happy with your purchases from us.

2. Question: How can I be sure I am purchasing the right size insert to fit my bag?
Answer: Please follow the steps below to find the best fit for your bag.
**go to the website of the company that makes YOUR bag.
**find YOUR bag and make a note of the exact measurements
** Compare the measurements of YOUR bag with the measurements of Sir Nathan’s insert size-chart located on our website insert dimension page
**Chose an insert that is 1-3 inches SMALLER than the measurement of your bag (depending on how snug you would like it to fit)

For example: The X-Large Sir Nathan insert that measures:
L 13.4″ x W 6.7″ x H 7.1″
Fits perfectly into my Victoria’s Secret Everything tote that measures:
L 16.5″ x W 8.5″ x H 13″

3. Question: How heavy are the inserts?
Answer: The weight of empty inserts from small to X-large is approximately 0.12lbs to 0.78lbs

4. Question: How many pockets does the inserts have?
Answer: Small inserts have 5-7 pockets including one secure zipper pocket on the back and 1 water bottle-holder. Medium to large inserts have 6-9 pockets including one secure zipper pocket in the back and 2 water bottle-holders.
5. Question: What material is the insert made with?
Answer: They are made with lightweight Felt material

6. Question: What is the warranty on the insert purchase?
Answer: Sir Nathan has a 30 days money-back warranty on your purchases. We provide an additional 3 months extended warranty if the product is defective and you Register your product at https://sirnathanstore.com/warranty/

7. Question: What bags can I use the insert in?
Answer: The insert can be used in any bag or tote that has little or no pockets inside.

           WHAT PEOPLE ARE SAYING ABOUT OUR INSERTS

“The XL fits my LV Neverfull GM perfectly!”

“The Large fits my Neverfull MM, really nice and snug!”

“The medium fits my Coach handbag perfectly, that measures (L) 11.7 x (H) 10.5 x (W) 5.5!”

“The large insert fits my LV Speedy 30 like a glove!”

“The small fits my LV Speedy 25″…I LOVE IT!!

Disclaimer: LV and the LV band is not affiliated with Sir Nathan. Please get the measurements for your bags before making the purchase.